Shipping Policy

Thank you for shopping with Gourd Curio. We ship carefully packed gourd craft items from China to our customers.

Order Processing

Orders are usually processed within 2 to 5 business days after payment is confirmed. Processing times may be longer during holidays, high-volume periods, or when additional order verification is required.

Estimated Delivery Time

Estimated delivery time is typically 7 to 20 business days after shipment, depending on the destination country, customs clearance, carrier availability, and local delivery conditions.

Delivery estimates are not guaranteed. International shipments may be delayed by customs inspections, holidays, weather, carrier delays, or other circumstances outside our control.

Shipping Confirmation and Tracking

When your order ships, we will send a shipping confirmation email with tracking information if tracking is available for your order.

Customs, Duties, and Taxes

International orders may be subject to import duties, taxes, customs fees, or other charges required by the destination country. These charges are the customer's responsibility unless otherwise stated at checkout.

Incorrect Shipping Address

Please make sure your shipping address is complete and accurate before placing an order. We are not responsible for delays, failed delivery, or loss caused by an incorrect or incomplete address provided by the customer.

Lost or Damaged Packages

If your package appears lost or arrives damaged, contact us at support@gourdcurio.com with your order number and clear photos where applicable. We will review the case and assist with the next steps.